Contact us

Intractera helps private individuals and small business owners in France make sense of contracts, disagreements and everyday transactions. If you have a question about a document you have been asked to sign, a payment that has gone wrong, or a supplier who is not holding up their end of a deal, this is the place to reach out. We keep things in plain language, without the dense legal jargon that makes most people give up halfway through a clause. Who we hear from most: freelancers checking a client contract before they commit, small shop owners dealing with a late-paying customer, tenants and landlords trying to understand what their agreement actually says, and individuals stuck in a dispute who simply want to know what their realistic options are. Whatever your situation, describe it in your own words — we do not expect you to know the correct legal terms. To request guidance, tell us three things: what the contract or transaction involves, what has happened so far, and what outcome you are hoping for. Attach or note any relevant dates and amounts if you have them, and mention any deadlines you are working against, such as a signing date or a payment due date. The more concrete detail you share up front, the more useful and specific our response can be. When you are ready, use the Request guidance option to send your enquiry. Before you write, it is often worth a quick look through our guides — many common questions are already answered there. "How contracts work: the basics explained" and "How to review a contract before you sign" cover what to check before you commit to anything. If you are already in difficulty, "Handling a business dispute step by step" and "Breach of contract: what you can do" walk through practical next steps in order. "Transaction support: what it covers" explains where we can help with buying, selling and exchanging, and "When to seek professional legal advice" is honest about the point at which a qualified lawyer or notaire should take over. A note on what we do and do not offer: Intractera provides general guidance to help you understand your situation and prepare your next move. We are not a substitute for a licensed lawyer, and we do not represent you in court or before official bodies. For anything involving formal proceedings, large sums, or strict legal deadlines, we will always point you toward appropriate professional advice rather than leave you guessing. We read every message and aim to reply thoughtfully rather than instantly, so please allow a little time for a considered response. If your matter is time-sensitive, say so clearly at the start of your enquiry and include the relevant date. When you are ready to get in touch, choose Request guidance and give us the details of your contract or transaction — we will take it from there.